Utilities for Indianapolis, Indiana

Moving is far less stressful when you remember details like connecting utilities well before move-in day. With utilities, timing is everything–disconnect too soon and have dinner by candle light; disconnect too late and you may not have the water turned on in your new place. We’ll show you what utility companies you need to contact and how to plan for the transition.woman on the phone

Disconnecting and Transferring Utilities

If you want to have a hassle-free move, you need to plan ahead to disconnect and transfer utilities. After you confirm your move-in day, contact your current utility providers and discuss when to disconnect services. This way, running water and lights will be available for your final walk-through, allowing for any cleaning and double checking for any remaining items before turning in your keys.

Thirty days in advance of your move-in day is enough time to make arrangements with utility billing departments. Set up the disconnect day after you’ve finished cleaning and removing the final items from your old residence. In doing so, all utility account balances are covered before your move out day.

Connecting Indianapolis utilities means contacting more than one service provider. Power, gas, water, and sewage are typically set up separately, and all online processing information is right here. But details you need to know include:

Electricity Connection

Indianapolis Power and Light company is the primary electrical provider for Indianapolis. Connecting or transferring service online is simple:

  • Visit www.iplpower.com select residential menu tab and select connect options
  • Complete the form that requires your personal information and service information
  • Review, submit, and
  • Confirmation of your service order will be sent to your email

If you cannot complete your online service request contact information will be provided for assistance or call 888-261-8222 | 317-261-4444

Trash Pickup

Indy provides curbside trash pickup services. Two types of trash collection include:

  • Automated pickup (truck mechanical arms pick up trash)
  • Hand collection (crew member manually collects trash)

Indianapolis offer residential recycling options. Trash is collected five days a week beginning at 7 a.m. on your collection day. Place trash at the curb or in the alley before 7 a.m. for pickup. View your recycling curbside pickup schedule here.

Gas, Water, and Sewage Connection

Citizens Energy Group is the primary gas company in Indianapolis. For your convenience, you can apply online. Here are the steps:

  • Electronic orders are processed weekdays and within 24 hours of your submission
  • Confirmation of service orders are sent via email
  • Payment is accepted via cash, personal checks, money orders, and checks need to made out to Citizens Energy. Group in person at Citizen Energy Group 2020 N. Meridian St. Indianapolis, IN 46202 or call 800-427-4217 l 317-927-4444

Helpful Links

Use the links below to find the best utilities in Indianapolis, Indiana including Electric Companies, Water, Sewer, & Garbage Services, Natural Gas Companies, and Service Providers.

Electric Companies

Duke Energy – Duke Energy serves 7.6 million retail customers with electricity services, making them one of the United States’ largest power holding companies. Their commercial business includes a range of renewable energy assets as well as other power generation assets.

Hendricks Power Cooperative – As an electric cooperative, Hendricks Power is part of the nation’s largest energy network which includes 1,000 electric cooperatives, public power districts, power supply generation and transmission cooperatives, statewide associations, regional trade and service associations, supply and manufacturing cooperatives, data processing cooperatives and employee credit unions.

Indianapolis Power & Light Company – The Indianapolis Power & Light Company, also known as IPL, provides electric service to the city of Indianapolis, serving the city’s residents while pursuing diversified power generation and sustainability measures.

Indiana Michigan Power – Indiana Michigan Power (I&M) serves approximately 587,000 customers in Indiana and Michigan. Its headquarters is in Fort Wayne, Indiana, with external affairs offices in Indianapolis, and Lansing, Michigan.

Water, Sewer & Garbage Services

Natural Gas Companies

VectrenVectren is a low-cost provider, delivering gas to service territories that cover two-thirds of Indiana and west central Ohio. Vectren North provides energy delivery services to 580,000 natural gas customers located in central and southern Indiana.

Citizens GasCitizens Energy Group, a broad-based utility service company, providing natural gas, thermal energy, water, and wastewater services to about 800,000 people and thousands of businesses in the Indianapolis area. Citizens’ vision is to serve customers and communities with unparalleled excellence and integrity.

Service Providers

AT&TAT&T Communications provides mobile, broadband, video and other communications services to U.S.-based consumers and more than 3 million companies – from the smallest business to nearly all the Fortune 1000. Revenues from these services totaled more than $150 billion in 2017.

Spectrum – Delivering a wide range of TV, internet and voice services to residential and business consumers through the Spectrum brand, Charter Communications is the third-largest multichannel video service provider in the US by total subscribers.

ComcastXfinity from Comcast provides TV, high-speed Internet, phone and home security services to consumers across the country. With a variety of packages available to suit multiple lifestyles, Xfinity can be the right answer for many consumers.

DirectTVDirecTV provides digital television services through AT&T, via satellite technology. DirectTV offers a wide variety of TV packages, centered around streaming live and on-demand titles, DVR capabilities and access to premium networks.

Verizon – Offering phone hardware and coverage, as well as Fios TV, Verizon is among the largest telecommunications companies operating in the US.

DISH – The fourth-largest multichannel video service provider in the US by total subscribers, DISH Provides pay-TV service to more than 13 million consumers. Direct satellite broadcast and over-the-top IPTV service Sling TV are among the products it offers to consumers.